Important Disclaimers and Legal Information
Last Updated: November 6, 2017
In general, you can visit this website without giving any personal information about yourself. There are times when we or our business partners may need to obtain personal information from you, such as your name, address, email address, phone number, social media user name, your company’s name, or your job title. We may also collect information about your interest in our products and services or other transactions.
What we collect and how we use it.
The following describes in more detail when and why OSRAM SYLVANIA may collect your personal information, how we may use it, and with whom it may be shared.
Our Service Providers
OSRAM SYLVANIA uses service providers to collect, use, analyze and otherwise process information on our behalf. We expect our service providers to handle personal information in a manner consistent with our policies and legal obligations.
Fulfilling Your Request
If you conduct a transaction or request information from this website (e.g., a product or service, application, a callback, or specific marketing materials), we will use the information you provide to fulfill your request. We may share information with others, such as affiliates, service providers, financial institutions, shipping companies, or government authorities as may be necessary to complete the transaction.
The information you provide to OSRAM SYLVANIA on this website may also be used by OSRAM SYLVANIA and its business partners for marketing purposes. You will have the opportunity to choose whether or not to have your information used for this purpose by providing consent.
From time to time you may be able to participate in contests, giveaways, sweepstakes or similar promotions on the Sites. You may be required to share certain personal information with us or third parties to participate. In addition, as a condition to receiving any reward or prize, you may be required to provide additional information, sign a release, or authorize the use of your information in marketing materials. It is the contestant’s responsibility to check the specific contest rules to determine how your information may be used and shared.
Questionnaires and Surveys
We may ask visitors to this website to complete surveys. The results of these surveys help us improve this website, as well as the products and services we offer. We may ask you for your name and email address. Some surveys may request more background information, such as age range and income categories – this information will not be used to identify any individual.
Our Global Colleagues
OSRAM SYLVANIA is a member of the OSRAM group of companies, a global provider of efficient lighting solutions. We may share your personal information within the OSRAM group both domestically and internally, and in accordance to local data privacy laws.
Mergers and Acquisitions
OSRAM SYLVANIA may decide to sell, merge or reorganize its businesses. As part of the transaction, we may need to disclose personal information to prospective or actual purchasers. OSRAM SYLVANIA will endeavor to offer the appropriate protection for information in these transactions.
Certain types of information are collected and stored automatically, using information that your browser sends whenever you visit a website. This may include your Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser. We also log and track which pages are visited to measure site traffic.
We use third party services for marketing and optimization purposes. Our service providers collect data and use web analytics tools to provide us with information about this website usage. We may transfer the data we collect about you when you visit this website, including personal information, to our service providers or they may gather this data directly. Our service providers use this information to create anonymous usage profiles.
This website uses etracker technology (www.etracker.com) to collect visitor behavior data. This data is collected anonymously to be used for marketing and optimization purposes. All visitor data is saved using an anonymous user ID and can be aggregated to a usage profile. Cookies may be used to collect and save this data, but the data remains strictly anonymous. The data will not be used to identify a visitor personally and are not aggregated with any personal data. The collection and storage of data may be refused at any time with respect to subsequent services.
This website also uses SharpSpring which is a marketing automation tool used to conduct statistics and analytics based on customer preferences. The information provided to SharpSpring from OSRAM is not anonymous and is only provided when consent is given by the customer.
Disclosures Required By Law
In certain circumstances, we may be required to disclose your personal information pursuant to legal, regulatory, judicial or other governmental requirements, requests, subpoenas, warrants, or orders. We may also disclose your information if we believe it is necessary or appropriate to prevent injury, property damage or financial loss or in connection with an investigation of suspected or actual illegal activity.
OSRAM SYLVANIA implements reasonable physical, electronic, and procedural safeguards to protect information we process and maintain. Although our goal is to protect your information, no security system can prevent all potential security breaches. The security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to our Sites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We recommend using a new password for each site, ensure it contains complexity and it’s changed periodically.
We do not knowingly solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that his or her child provided us with information without their consent, he or she should contact us at firstname.lastname@example.org. We will delete such information from our files within a reasonable time following confirmation.
Other Portals and Services
Third Party Sites
The Sites may contain links to non-affiliated Web sites. Your use of any third party site, including the submission of personal information, will be governed by the terms and conditions of the site operator. OSRAM SYLVANIA IS NOT RESPONSIBLE FOR THE PRACTICES OR CONTENT OF ANY THIRD PARTY SITE, EVEN IF WE PROVIDE A LINK FROM OUR SITES.
Questions and Concerns